Supplier Code of Conduct

(ISO 9001:2015 & ISO 14001:2015 & AQAP-2110)

1. Purpose
NORAD is committed to sourcing from suppliers who share its business ethics and principles, and apply them throughout their supply chain. NORAD expect that our suppliers shall deliver goods and services to NORAD that are produced in accordance with the Responsible Business Alliance (RBA), formerly the Electronics Industry Citizenship Coalition (EICC), Code of Conduct Guidelines which we have enclosed.

This Supplier Code of Conduct intends to set concrete expectations of NORADs core-business suppliers and in turn of their contractors, sub-suppliers and other business associates at any level in the supply chain.

2. Supplier Code of Conduct
This Code is not meant to be exhaustive and there may be situations where it does not provide explicit guidance. We expect all suppliers to always comply with applicable laws and regulations and to exercise good judgement consistent with the business ethics promoted in this document.

NORAD expects all its suppliers to progressively commit to implement the RBA/EICC Code of Conduct (hereafter “EICC Code”) – or an equivalent code.

The EICC Code establishes standards to ensure that working conditions in the electronics supply chain are safe, that workers are treated with respect and dignity and that business operations are environmentally responsible and conducted ethically. The EICC Code is intended to be a whole of supply chain initiative and involves, but is not limited to:

Monitoring suppliers to uncover risks of and remediate non-compliance against the EICC Code
Work proactively to ensure that the EICC Code is followed by their own contractors, sub-suppliers and other business associates at any level in the supply chain.
Ensuring that management, monitoring and tracking processes are in place to ensure continuous performance improvement throughout their supply chain, not least through capacity building initiatives and continuous dialogue with suppliers.

3. NORAD will Seek and Favor Suppliers
NORAD will seek and favor suppliers who:

Work to raise workers living standards, for example through improved wage systems, benefits, welfare programs, reduction of working hours and any other activities that exceed legal requirements.
Work to ensure and demonstrate that the EICC standards are applied to all workers, whether permanent, temporary, migrant, student, contract, direct or indirect employees.
Demonstrate how they and their suppliers exercise due diligence on the supply of minerals whose sourcing could be linked to human rights violations and to direct or indirect support to armed conflict minerals, in line with the OECD guidelines or other equivalent guidelines2.
Use the EICC Code and sustainability criteria to drive business relationships with their suppliers.

4. Compliance and Collaboration
NORAD expects its suppliers to commit to and actively pursue conformance with the EICC Code – or equivalent.

NORAD expects its suppliers to share timely information and underlying documentation that will facilitate NORADs monitoring of such commitment. This includes all relevant information relating to significant risks of non-conformance with the specific provisions set forth in the EICC Code, by either the suppliers or its sub-suppliers.

NORAD will monitor how suppliers and sub-suppliers at any level within the supply chain live up to the expectations set out in this document. NORAD will conduct systematic risk-based supply chain monitoring by various means. This will include but not be limited to self-assessments, information sharing agreements with priority suppliers, participation in industry audits, site visits and specific collaboration initiatives with suppliers and sub-suppliers, aimed at addressing priority issues.

5. Full details of the RBA/EICC Code of Conduct
See: https://www.responsiblebusiness.org/code-of-conduct/

Updated: 7 September 2026